Privacy Policy
Last Updated: 1st February 2026
This Privacy Policy explains how personal information is collected, used, stored, and shared when you use the THOOOS mobile application and website.
THOOOS is operated by DOOT, a sole proprietorship owned by Ashutosh, operating under the brand name THOOOS.
By using THOOOS, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Information You Provide
When you create an account or use the platform, we may collect:
- • Name
- • Phone number
- • Email address
- • Profile details
- • Photos, menus, descriptions, and posts uploaded by users or chefs
- • Delivery addresses saved by users
For chefs:
- • Food safety license details or business information where applicable
- • Menu and profile information
B. Location and Address Information
THOOOS collects precise location and delivery address information to enable core platform functionality.
This includes:
- • Delivery addresses entered and saved by users
- • Location details required to show nearby chefs within a serviceable radius
Location and address information:
- • Is provided directly by the user
- • Is stored securely
- • Is shared only with the selected chef after an order request is placed
THOOOS does NOT:
- • Display delivery addresses publicly
- • Allow other users to browse exact locations
- • Share address data with unrelated third parties
- • Provide real time or background location tracking
Location data is used strictly for discovery and order coordination.
C. Order Related Information
When a user places an order request:
- • The selected delivery address is shared with the chef
- • Phone number and WhatsApp number are shared between the user and the chef
This information is shared only to enable direct communication and coordination outside the platform.
D. Automatically Collected Information
We may collect limited technical information such as:
- • Device type and operating system
- • App usage data
- • Log files and crash reports
This data is used solely to improve app performance, security, and stability.
2. HOW WE USE YOUR INFORMATION
We use personal information to:
- • Operate and maintain the platform
- • Enable discovery of nearby chefs
- • Notify chefs of order requests
- • Enable communication between users and chefs
- • Improve functionality and user experience
- • Prevent misuse and ensure platform security
3. WHAT WE DO NOT DO
THOOOS does NOT:
- • Sell personal data
- • Share personal data with advertisers
- • Track users across third party apps
- • Access or read WhatsApp messages or call content
- • Process payments for food orders
Call and WhatsApp actions redirect users to their respective applications.
4. DATA SHARING
We share personal information only:
- • Between users and chefs after an order request
- • With trusted service providers for hosting, analytics, and notifications
- • When required by law or legal process
All service providers are required to protect personal data in accordance with applicable laws.
5. DATA STORAGE AND SECURITY
- • Personal data is stored using reasonable industry standard security measures
- • Access is restricted to authorized personnel only
- • We take reasonable steps to prevent unauthorized access or misuse
No digital system can guarantee absolute security.
6. DATA RETENTION
- • Personal data is retained while your account remains active
- • Order related information may be retained for dispute handling and legal compliance
- • Inactive or deleted accounts are processed in accordance with retention requirements
7. ACCOUNT DELETION
Users may request account deletion from within the app or by contacting support.
Upon deletion:
- • Personal data is deleted or anonymized
- • Some information may be retained if legally required
8. CHILDREN'S PRIVACY
THOOOS is intended only for individuals aged 18 years and above.
We do not knowingly collect data from children.
9. FUTURE SERVICES
Professional Chefs and Bartenders may be onboarded in the future.
Any additional data collection related to future services will be disclosed through updated policies.
10. CHANGES TO THIS POLICY
This Privacy Policy may be updated periodically.
Continued use of THOOOS after updates constitutes acceptance of the revised policy.
11. CONTACT INFORMATION
Operator: DOOT, Sole Proprietorship
Brand: THOOOS
By using THOOOS, you acknowledge that you have read and understood this Privacy Policy.